Emergency Management Suite (EMS) is an online resources planning application that enable emergency services to do their business online from anywhere be it at the office or at the scene of an on-going emergency using any device be it pc, laptop, tablet and or smart phone.

EMS includes all functions as per the emergency service’s organisational structure i.e. Administration, Emergency Control Centre, Emergency Operations, Training & Development, Maintenance & Repairs, and Fire & Life Safety.

EMS boasts some innovative functions not seen in current software of this nature. It includes a rich reporting and auditing infrastructure that allows one to draw an extensive range of reports. EMS will bring the antiquated African Emergency Service software industry right to the forefront of technology in the 21st century.

41 Comments to "Emergency Management Suite (EMS)"

  • Ebigale Wilson says:

    August 4, 2013 at 2:22 pm - Reply

    This application will allow members of the public to register their families medical conditions and or the risk at their property so that when the emergency services respond to the address they can immediately recognise what situation they are likely to encounter hence prepare themselves for the risks that they will face or the medical situation they will have to treat. Thus the Emergency Services can be prepare before and upon arrival at the address of the incident.

  • Brandon Wilson says:

    August 4, 2013 at 5:35 pm - Reply

    The Emergency Management Suite allows members of the public who are registered for the service to communicate directly with their local fire fighters, ambulance staff and any other emergency workers via a built-in social media application dedicated to the emergency services.

  • Sicebise Msengana says:

    August 5, 2013 at 8:08 am - Reply

    A truly great innovation:)

    1. Brandon Wilson says:

      August 5, 2013 at 4:09 pm - Reply

      Hi Sicebise, thank you very much for the positive reply – I have 26 years service in the Emergency Services industry and as far as I can tell, this will be a first for the South African market and is way overdue. The Emergency Services response and preparation is compromised due to the lack of this type of service.

  • moniquecairncross says:

    August 6, 2013 at 1:11 pm - Reply

    Should this application be registered on the FNB Site – It would be one of the best FNB applications.Well done Brandon on this brilliant IDEA, I would definately use it for my family should it become one of FNB’S applications on offer…and also refer family and friends to utilize it…

    1. Brandon Wilson says:

      August 6, 2013 at 3:27 pm - Reply

      Hi Monique, thank you for your positive response. This application will be available freely to all SA citizens. All that will be required from them is to register on the website and supply us with some information if they so wish. In the unlikely event that something happen that involve your loved ones or your property then the Emergency Services would know how to prepare before they arrive at the address of the incident, thereby saving valuable time if the situation is life threatening.

  • Brandon Wilson says:

    August 6, 2013 at 3:26 pm - Reply

    Hi Monique, thank you for your positive response. This application will be available freely to all SA citizens. All that will be required from them is to register on the website and supply us with some information if they so wish. In the unlikely event that something happen that involve your loved ones or your property then the Emergency Services would know how to prepare before they arrive at the address of the incident, thereby saving valuable time if the situation is life threatening.

  • Brandon Wilson says:

    August 7, 2013 at 3:53 pm - Reply

    Hi, just want to take this moment to thank everyone who has supported me thus far. This is an idea I’ve been working on for a number of years and this is an ideal opportunity for me to achieve a long overdue project. Please keep on contributing to the project by voting more.

  • lawrencepn says:

    August 8, 2013 at 11:28 am - Reply

    Brandon, Great idea. I a front-end software engineer, if you will be doing this in-house, send me a challenge :-). I really hope it becomes a reality.

    1. Brandon Wilson says:

      August 8, 2013 at 8:57 pm - Reply

      Hi Lawrence, thanks for the positive comments. The first challenge is very obvious, slap me with some votes my brother :-) It will be highly appreciated and will go a long way in reaching the dream. I’m in Cape Town and would like to know what type of challenge your looking for? You can email me at brndnwilson5@gmail.com if you so wish then we can chat. Hope to hear from you soon.

      1. David Sairai says:

        October 22, 2013 at 1:33 pm - Reply

        Lovely idea Brandon. Also look Google App Engine if you want some truly remarkable reliability and scalability for hosting the system.

        Awesome idea. You have my support! :)

        1. Brandon Wilson says:

          October 22, 2013 at 9:09 pm - Reply

          Hi David, thanks so much for taking the time to give your feedback, suggestions and support. I had a look at GAE and it looks promising. I, however do not have any experience in it bug would still like to see what it can do. Do you have any suggestions? Once again thank you and God bless.

  • Brandon Wilson says:

    August 8, 2013 at 9:36 pm - Reply

    Who do you call when you are faced with an emergency that threatens the life of your loved ones or your property? Be it Fire, Ambulance or Rescue… YOU CALL YOUR NEAREST EMERGENCY SERVICES of course. They’ve always been there to support you without any fear, favour or prejudice. Today, your EMERGENCY SERVICES is calling on you to assist them in ensuring that they can execute their response to your cries for HELP in the most efficient and effective way possible.Today’s EMERGENCY SERVICES are forced to use pen & paper based systems or operate outdated DOS based software that does not support transactional information management as is common in this day and age.

    Come rise to the occasion and vote for

    The Emergency Management Suite

    The next life and or property we’re expected to save might be YOURS

  • Monique Brown says:

    August 11, 2013 at 3:38 pm - Reply

    Hi uncle brandon great innovation:)

    1. Ebigale Wilson says:

      August 12, 2013 at 9:07 am - Reply

      Hi Monique thanks for the comment – Please don’t forget to vote as many times as you can and please ask you friends to support me. I will send you an email with some information

  • Masego Kenah Sanyane says:

    August 13, 2013 at 3:03 pm - Reply

    I highly support it. I have a bad experience with the current free 112 emergency service.
    The people who take the lines are very slow.
    People can die waiting on the line.
    People die waiting for an ambulance and our kids burn to death waiting for fire fighters.
    A good software will have to be put in place for the app to be quick. Because remember in a case of an emergency a person cannot spend much time waiting for the app to load. It should be quick.

    Good innovation!!

    1. Ebigale Wilson says:

      August 13, 2013 at 8:18 pm - Reply

      Hi Masego, thank you for the positive response and I am very sorry to hear that you had such a negative experience with the emergency services. It is exactly for that reason that I am embarking on this venture so that our citizens don’t suffer the way you have. With my 26 years experience in the emergency service, I also studied software development in order to understand the needs and requirements when designing and delivering this application. You can view a prototype using your pc, tablet or smartphone here: http://www.emsafrica.com or http://www.virtualfirehouse.com I would appreciate you voting for this idea and also ask you friends and family to do the same. All the best.

    2. Brandon Wilson says:

      August 14, 2013 at 8:58 am - Reply

      Hi Masego, thanks for the vote of confidence, it is much appreciated.

      I am sorry that you had to suffer that bad experience with our emergency services toll free number. I was one of the very first fire fighters to volunteer to work in Khayalitsha and Mfuleni here in Cape Town. In fact, I was instrumental in erecting the very first fire station in the area. So, I have first hand experience of the difficulty these communities had to face as a result of poor service delivery. Back then we lost on average 8 people a weekend (yes, you read that correct, 8 people between Friday night and Sunday evening only – every weekend!) and all this was due to our fire stations being too far away from the people. So I set myself a goal to bring fire fighting services close to the community. Today their is 3 fire stations in those areas alone and the death rate due to fires is down to less then 2 per year. GOAL ACHIEVED

      I now have set myself the goal of bringing emergency service delivery within reach of every citizen within South Africa and voting for this idea will help me achieve that. In preparation of achieving this goal I went and studied Software Development to understand the technical requirements of meeting this objective.

      Can I count on you to supply me with enough smiles (votes) to help me with this noble course?
      Can I count on you to muster your family, friends and contacts to support this idea by voting for it?

      Best Regards

  • winnie mofokeng says:

    August 16, 2013 at 1:18 pm - Reply

    what an innovative idea…………..you have my full support

    all the best

    1. Ebigale Wilson says:

      August 16, 2013 at 2:44 pm - Reply

      Thank you very much Winnie, hope to see you on my top 10 list soon – You so quick you already their, thanks a million :) Now to see you amongst the top 5 :)

  • vinnypillay says:

    August 27, 2013 at 10:16 am - Reply

    I think this is a Brilliant Idea. Considering the impact and ease of use of social media, this just make so much sense.

    Imagine being unresponsive in an accident and having Fire Rescue and Emergency Services knowing all your medical history just makes it easier for treatment. Valuable time will be saved using this system. Hope its implemented country wide.

    ALS Paramedic

    1. Brandon Wilson says:

      August 27, 2013 at 6:56 pm - Reply

      Vinny, as a ALS Paramedic you would know best the difficulty in obtaining information from injured or unresponsive patients. Experience have shown us what a difference medical history in critical situation can do. Please assist by voting for this idea so we can make it a reality. Thanks for the positive response.

  • Qaasim Ebrahim says:

    August 29, 2013 at 10:48 pm - Reply

    good stuff

  • Brandon Wilson says:

    August 31, 2013 at 9:44 pm - Reply

    Hi Qaasim thanks for the vote of confidence and even a bigger thanks for the votes that you have been putting in over the last 2 weeks.

  • Mehrnaz Partovi says:

    September 4, 2013 at 12:00 pm - Reply

    Hi Creators of ideas and Competitors,

    I would like to bring to your attention that the creator of Active Citizen has accumulated 135000 in less than 5 days. We all know how long it takes to collect and spend votes in a day. I have been watching this specific competitor as most of the votes comes from one person(one account). This person votes in excess of 24000 in one day alone with one account.When we all know that it takes an average 1 hour to collect a 1000 smiles and then another 1 hour to spend it.

    I brought this to attention of FNB and explained that it is impossible to increase your votes by that much in such a short period of time, especially when all the votes comes from one person´s account.

    After the mail to FNB, Active Citizen’s votes stopped to increase immediately. It carried on a day later, after the names of the top ten supporters where removed, and this looked even more suspicious and gave even more reason that they are hacking the site.

    I writing this to all the idea creators to point out, that although we are all very competitive, we are still playing fairly and we should not allow a cheater to get away with this and just sit back and watch how they carrying on jumping 30000 votes in less than a day with one account as is happening currently.

    The sooner all idea creators bring this to the attention of the authorities involved, the sooner this will be resolved and we can carry on enjoying this competition fairly.

    SharkWatch supporter.

    1. Brandon Wilson says:

      September 4, 2013 at 2:48 pm - Reply

      Hi Mehrnaz thanks for the head’s up. I’ll also keep an eye on the progress and report appropriately should it be required.

  • Faith-Hope says:

    September 7, 2013 at 11:16 am - Reply

    woow this is brilliant thinking,100% behind you. you have my full support. well done and good luck.

    1. Brandon Wilson says:

      September 9, 2013 at 4:08 pm - Reply

      Hi Faith-Hope thanks for the vote of confidence, it is much appreciated and comforting to know that people appreciate what I am trying to achieve. Please support me by casting some votes to show your support, every vote will count and make a difference. Once again thank you.

  • Mfundo Maxhakane says:

    September 13, 2013 at 4:08 am - Reply

    Indeed a winning innovation. I like the fact that it’s seeks to impact on every South African, it will be free for all South African. The worry though is that not all South Africans afford laptops, pc’s, tablets and smart phones. Promising on the latter is the rate at which smart phones are purchased and used.

    1. Brandon Wilson says:

      September 14, 2013 at 11:18 pm - Reply

      Hi Mfundo, thanks for the inspiration, it is surely needed. The competition is really heating up and one cannot let it slip now. Getting messages like this goes along way of putting extra fuel in the tank to carry on. I agree with you regarding the fact that not everyone having access to the tech tools required but one is hopeful that the tech tools will soon be available to the remotest areas of our beautiful country. I am hopeful that when government see what we will achieve with this software they will speedup the role-out of techno tools to the people. Thanks again for your feedback and please vote as much as you can for this idea.

  • peter-d says:

    September 18, 2013 at 12:01 pm - Reply

    Brandon, nice idea but what makes this different from all the other emergency management software available?

    1. Brandon Wilson says:

      September 18, 2013 at 6:04 pm - Reply

      Hi Peter, thanks for your query. If you know emergency services then you would know that most operate a manual system (pen and paper based). Those who have a software systems are operating very out dated systems (dating back to 1984) and it is very expensive i.e. a DOS based system is “sold” for around R1.4m for a 90 concurrent user license (renewable annually). Besides the cost, is the functional differences between the EMS system and any other system currently available, I refer to some of those in earlier posts but you would forgive me for not going into to much detail for obvious reasons. I hope I have answered your query and once again thanks.

  • Markus Lutz says:

    September 25, 2013 at 1:10 pm - Reply

    It is a very interesting and much needed idea of being able to write exams more than twice a year as currently is the case. We in the emergency services sector have had to wait up to 3 months for our exam results as this is a manual processes. Imagine getting your results immediately after completing your online exam. Friends alerted me to this blog and believe me, Brandon you have a winner here if you deliver on what the prototype is promising. All the best and hope you win this competition. Well done to FNB for being the leading bank in innovation.

    1. Brandon Wilson says:

      September 26, 2013 at 10:54 am - Reply

      Hi Markus, thank you very much for your positive response. I have tried to look at every frustration that our emergency services personnel is currently facing and tried to lessen those burdens. Training and Development of our staff is at the forefront of those burdens we have to face. Imagine being able to learn our trade using the same teaching materials i.e. books, videos, scenarios, etc. across the country and possibly in Africa as a whole? Just imagine, would that not be a nice change from the current situation we have to deal with? Yes, I can dream on forever about the possibilities and do hope that FNB will enable me to bring this idea to reality. Remember, this competition runs until 15 October 2013 so distribute this among all your EMS staff soonest so they can support me and don’t forget to let them encourage FNB to do the right thing. God Bless.

  • Liezl Thomas Moodie says:

    September 25, 2013 at 2:31 pm - Reply

    Working in one of the busiest emergency services control centres in the country I can assure you that nothing is more frustrating than having your response vehicles not knowing where they have to respond to and what in particular they are responding too. Besides all the other innovative functions added, I am particularly impressed with the Incident Route Finder and the Weather application. Brandon your experience in emergency services shows in the work you have done here. FNB, please do the right thing by announcing this as your winning idea. We in the emergency services environment will be forever indebted.


    1. Brandon Wilson says:

      September 26, 2013 at 11:12 am - Reply

      Hi Liezl, thank you so much for your recommendation to FNB. Thank you for sharing your experiences and frustrations with us. Yes, I have experienced the frustration of trying to get directions over a radio at night not being able to see the street names etc. It is exactly for this reason why the Incident Route Finder was an absolute necessity to be included into version 1 of the software. I also remember having to phone for weather predictions so we could know what to expect especially in those very hot, dry summer seasons when everything around you seemed to just catch alight for no apparent reason :) I think you will be pleasantly surprised at all the hidden gems that will be revealed in the completed prototype should I get the funding required. Your very stressful job as an Emergency Services Control Room Operator will be made much less stressful so please ask your fellow staff members to log on to the blog and request FNB to do the right thing because IDEAS CAN HELP :-) Cheers.

  • Liesl Meyer says:

    September 29, 2013 at 4:35 pm - Reply

    This is certainly a great idea and I cannot believe that we do not have something similar to Rescue911 here in South Africa. I have my two elderly parents living with me in a separate entrance. I have this constant fear of what might be the consequence if something should happen whilst I’m at work and my kids is at school? This is a God sent, peace of mind technology, knowing I can inform the emergency services ahead of time of any risks and or medical conditions they could expect to encounter whilst responding to my residence. Brandon, I have supported your idea already and will continue to do so till the competition end. Well done and all the best. I hope that FNB recognizes this idea for what it is – A WINNER ALL THE WAY

    1. Brandon Wilson says:

      October 1, 2013 at 12:53 pm - Reply

      Hi Liesl, thanks for the positive response and the votes, please keep it up. Yes, you would think that we in South Africa will have something similar to Rescue911 but we don’t. It is not due to a lack of trying though. One of the bigger metropolitan municipalities tried importing a program some years ago and even implemented it. However it turned out to be a flop as the American way of doing things was much different from the South African way. This is true for fire fighting, emergency medical response and rescue too. Yes you right, you will be able to inform us if you have special risks like LPG cylinders in the garage that could pose an explosive hazard to fire fighters in case of a fire. You can also securely supply us with every member of the household’s medical conditions so that the medical response staff know what to expect when they respond to your registered address. You can even alert the emergency services staff of the German Shepherd protecting the premises so they have no unwanted surprises when arriving at the incident. Please keep-up the good work by distributing this idea to your friends and family. Best regards and God Bless.

  • Denvis F Liberty says:

    October 15, 2013 at 9:32 pm - Reply

    I work for one of the largest Metropolitan Fire Departments in the country and I can assure you that our technology platform is very old and out-dated and I, for one, cannot understand why we have to use such out-dated technologies whilst living in a technologically advance era. Brandon, I wish you all the best with this much needed idea. We in the emergency services are rooting for this idea and will be supporting you. Don’t forget, nothing in life is free but for you, the members of public this will be at no cost to you. All you need to do is to supply the emergency service with very valuable information that might safe you and or your loved one’s life or property. By the way great prototype to be viewed at http://www.emsafrica.com

    1. Brandon Wilson says:

      October 22, 2013 at 9:29 pm - Reply

      Hi Denvis, thanks for the words of encouragement. We are literally one week away from the end of a very long competition and your encouragement comes at the right time. You as an emergency services member stand to gain much by this innovation but I am in agreement with you that the real winners will be the members of the public. This has been a life long commitment and the end is so close yet so far :-)

      Our EMS landscape is about to change for the better – watch this space! and FNB will have had a big hand in bringing about that change. I personally will encourage all EMS staff to support FNB by becoming clients :-) Come on guys, to use my software at home, at the office or at the scene of an emergency you need either a smart phone, tablet or laptop and FNB have it available to their clients at a discounted price. What are you waiting for Denvis? Thanks so much and God bless.

  • Brandon Wilson says:

    October 27, 2013 at 6:57 pm - Reply

    Hi All
    I quickly want to give a summary of the Emergency Management Suite (EMS) and the areas being covered without giving away the “trade secrets”. EMS is a software unique in its existence in that it replicates any emergency service organisation, be it Fire, Ambulance or Rescues and gives it a presence online. Where there is nothing unique about being online – the uniqueness stem from the fact that the entire emergency services organisation is replicated as it exist in the real world.

    The following sections is present online:

    – HOME
    In this section the organisation presents it self to the public through an open website that allows the public to familiarize itself with the emergency service’s vision and mission statements, its organisational goals, philosophy and culture as well as their rules of conduct. A definite deal breaker is the social media application that all members of the public can use to come into contact with their local emergency staff members and post direct questions to them. There is a country wide standardized safety advice section that deal with everything safety related and it ensures that the safety advice give to the person living in Cape Town is the same given to those in Pit Sonder Water.

    This section deals with the registration of every asset of the EMS organisation, from fixed assets such as buildings and movable properties such as vehicles to human resources assets such as staff. All equipment belonging to i.e. a Fire Station, Fire Truck and or Fire Fighter are captured and allocated to the correct resource. As a result of the aforementioned one is able to draw comprehensive asset registers and account for all assets. Needless to say is that all HR and IR related functions is also dealt with in this section.

    If you are familiar with the Rescue-911 television series then that is essential what is happening in this section. Taking emergency calls from the public and dispatching the required resources to the scene of the incident whilst ensuring that the rest of the area still have enough resources should anything happen elsewhere. This is seen as the heartbeat of an EMS organisation.

    One would be surprised at how many EMS organisations is out there and everyone fulfilling a vital role within their respective disciplines. These include functions such as Aviation Rescue, Fire Fighting, Medical Rescue, Maritime Rescue, Mountain and High Angle Rescue, Nuclear Risk Management, Vehicle Rescue, to name but a few. Communication channels between these organisations are at an absolute minimum and this section seeks to address that problem. This section allows services belonging to the Emergency Management Suite to seamlessly swap-out policies and procedures so that they can learn from each-other as and when needed.

    Overtime the EMS organisation with have an updated list of buildings and properties and it’s associated risks on their database through regular fire and life safety inspection of premises within their jurisdiction. Fire codes and By-Laws will be readily available online and Fire Prevention Journals can easily be shared within the service.

    All maintenance and repairs to buildings, vehicles and equipment will be managed online and routed to the relevant persons responsible for the particular type of maintenance or repairs required. Detailed record keeping will ensure that the maintenance managers are on top of things all the time. They will be able to make informed decisions regarding replacement or repairing equipment, vehicles or even buildings.

    This section will revolutionize the EMS industry to the point that our EMS staff will be better trained and skilled for the very difficult tasks that lie ahead of them. Staff across the country and continent will be able to utilize the best learning materials available to them irrespective of their current location or assignment. Learning materials and tests will be standardized making it easier for employers to employ staff knowing what their training background is.

    Above I have provided just a tantalizing tidbit of what can be expected from the Emergency Management Suite but take my word for it – there is many, many more hidden gems in this first of it’s kind for South Africa, Africa as a whole and I have not come across anything like it in my search for similar software in the world. Some gems I’d like to mention are: an Online Weather Modules, an Incident Route Finder Module, A Hazardous Chemical Database.

    Best Regards and God Bless

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