The concept consists of developing and managing an online database of informal workers that will include Domestic Helpers, Painters, Gardeners, Plumbers, Electricians, Tilers, Carpenters and any of the skills that you would normally see advertised on pieces of cardboard next to the road. Potential customers can then search this database by using a smartphone or tablet app and will be presented by a list of individuals within the specified area that meet the requirements.
Hamba Agents will be used to get users registered. A Hamba Agent can be any person that has access to a smartphone with a camera and gps. The Agent will simply download the Hamba Agent App from the relevant App Store and can then register any other individual for a small fee of +/- R40. The agent will be responsible for capturing the details of the individuals and taking a photo of both the new Hamba Worker’s face and their ID book or Passport. The newly created Hamba Worker will get a SMS to inform them that their details have been captured. They can then pay the Agent and will be notified. All the money generated by the Agents will be for their own .
Anyone will be able to download the app for free and search the database as much as they want. When they find a suitable individual, they will then be able to purchase the contact number for that worker for a nominal fee of R5-R10. This fee will be charged either by sending a premium rate SMS (from the app) or by using the in-app purchase features of the smartphone platforms.
After the service was delivered, customers will be encouraged to leave comments and rate the individual.
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